Refund Policy 

Effective Date: December 16, 2025

At FixMyPrinter, we strive to provide high-quality products and services to help you resolve printer issues efficiently. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds may be considered if:

• You purchased a product or service directly from FixMyPrinter and it was defective or not as described.

• Services purchased were not delivered as promised due to a technical error or issue on our part.

Refunds are not available for:

• Products or services that have been used or downloaded successfully.

• Services rendered based on customized solutions or advice already provided.

• Situations where the issue is caused by improper use or negligence.

2. Requesting a Refund

To request a refund, please contact us within 7 days of your purchase with:

• Your order number or receipt.

• A detailed description of the issue.

• Any supporting documentation (if applicable).

3. Refund Process

• Once we receive your refund request, we will review it within 5–7 business days.

• If your request is approved, the refund will be processed to your original payment method within 7–10 business days.

• We reserve the right to approve or deny any refund request at our discretion based on the circumstances.

4. Partial Refunds

In some cases, a partial refund may be issued for products or services that were partially delivered, used, or customized. The amount will be determined on a case-by-case basis.

5. Contact Us

For questions or to request a refund, please contact our support team:
Email: [your email address]
Website: https://www.fixmyprinter.com